Privacy Policy

Last Updated: February 25, 2026

At ComfortKnot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.comfortknot.com (the "Site") or make a purchase from us.

1. Information We Collect

• Personal Information: When you register on the Site, place an order, or contact us, we may collect your name, email address, mailing address, phone number, and payment information.

• Browsing Information: Through cookies and similar technologies, we automatically collect your IP address, browser type, time of visit, pages viewed, and referring website addresses.

• Device Information: Information about the device you use to access our Site, including hardware model and operating system.

2. How We Use Your Information

• To process and complete your orders

• To communicate with you about your order status and shipping

• To send you marketing communications (only with your consent)

• To improve our website and customer service

• To detect and prevent fraudulent transactions

3. Cookies Policy
Our Site uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use some features of our Site.

4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who help us operate our website, process payments, and fulfill orders (such as shipping companies and payment processors)

• To comply with legal obligations, such as court orders or subpoenas

• To protect our rights, property, or safety, or that of others

5. Data Security
We implement SSL encryption technology and reasonable administrative measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (For California Residents and EU Users)
Under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt-out of the "sale" of your personal information (we do not sell your information)

To exercise these rights, please contact us using the information below.

7. Children's Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@comfortknot.com